Online Orders Terms & Conditions

By placing an order through Loggia Miami / Loggia Industria Vernici ("Loggia," "we," "us"), you agree to these Online Orders Terms & Conditions ("Terms"). If you do not agree, do not place an order.

• •Color accuracy: Colors shown online, on screens, or in photos may vary due to lighting, device settings, substrate, application method, and batch variation.
• •Final responsibility: You are responsible for confirming color, sheen, and finish before ordering. We strongly recommend ordering a sample or reviewing an approved mockup when applicable.
• •Natural material variation: Lime-based and specialty decorative finishes can show natural variation and movement; this is not considered a defect.

• •All custom color orders are final sale and cannot be returned, exchanged, or cancelled once the order is placed and/or tinted/produced.
• •"Custom color" includes any tinted, matched, mixed, made-to-order, special formulation, or otherwise non-stock product.
• •If you request a color match, you acknowledge that an exact match cannot be guaranteed across different brands, substrates, or application systems.

• •Custom color orders are typically available for pickup the next business day after order confirmation.
• •Timing may vary based on order size, product type, inventory availability, and operational volume. We will notify you when your order is ready.

Unless required by law, returns are accepted only if all conditions below are met:

• •Eligible items: Stock (non-custom) products only.
• •Condition: Items must be unopened, unused, and in original, resalable condition with original labels intact.
• •Time window: Return request must be made within 7 calendar days of pickup/delivery.
• •Proof of purchase: Receipt/order confirmation is required.

Non-Returnable Items

The following are not returnable:

• •Custom color / special order items (see Section 3)
• •Opened paint or opened coatings of any kind
• •Clearance/closeout items (if marked final sale)
• •Products damaged due to improper storage, handling, surface preparation, or application

• •We may cancel or refuse any order for suspected fraud, pricing errors, inventory errors, or other reasonable circumstances.
• •For stock (non-custom) items, cancellation requests must be submitted before the order is processed. Once processed, the order may be treated as a return (if eligible).
• •For custom color items, cancellations are not permitted once tinting/production begins.

• •Pickup orders: Please inspect items at the time of pickup. Claims for missing items or visible damage must be reported before leaving the premises.
• •Delivery orders: Report shipping damage or missing items within 24 hours of delivery, with photos and packaging retained.

• •Prices are subject to change without notice.
• •Applicable taxes, delivery fees, and other charges will be added at checkout or invoicing.
• •We may require verified payment methods and may request additional information to confirm an order.

• •Delivery dates are estimates and not guaranteed.
• •Title and risk of loss transfer to you upon pickup, or upon delivery to the carrier (if shipped), unless otherwise required by law.

You are responsible for proper storage and handling. Many coatings require storage within recommended temperature ranges and protection from freezing/overheating. Product performance issues caused by improper storage are not considered defects.

• •You are responsible for selecting the correct product system for your project and ensuring proper surface preparation and application.
• •We are not responsible for failures caused by substrate conditions, moisture intrusion, contamination, incompatible primers, improper mixing, improper application, or use outside recommended conditions.

• •To the extent permitted by law, products are provided "as is" and subject to manufacturer warranties, if any.
• •We disclaim all implied warranties, including merchantability and fitness for a particular purpose, except where prohibited.

To the maximum extent permitted by law:

• •Loggia will not be liable for indirect, incidental, special, consequential, or punitive damages.
• •Loggia's total liability for any claim will not exceed the amount you paid for the specific product(s) giving rise to the claim.

You agree to indemnify and hold Loggia harmless from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of products, improper application, violation of these Terms, or violation of applicable laws.

• •These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
• •Venue for any dispute will be in Miami-Dade County, Florida, unless otherwise required by law.

Any personal information collected in connection with your order will be used to process and fulfill the order and for customer service purposes.

We may update these Terms from time to time. The version in effect at the time you place your order will apply.

Loggia Miami 6175 NW 167th St. Suite G-37, Miami, FL 33015 Email: info@loggiamiami.com Phone: +1 786-377-5855